Salesforce Administrator and Developer

The Salesforce Administrator & Developer is responsible for supporting and enhancing Rebel Athletic’s Salesforce platform through a hybrid role combining administration and development. This position operates in a 60/40 structure, with a primary focus on ticketing, user support, and system configuration, while also contributing to development, integrations, and technical solutions.

This role serves as a bridge between business users and technical execution, acting as the first line of support for complex issues and a key partner to the lead Salesforce developer. The position ensures system stability, improves user experience, and supports scalable platform growth.

Your Responsibilities Will Include

• Manage and resolve incoming requests through ticketing systems, including prioritization and execution of user support needs
• Serve as the primary point of contact for Salesforce support, including escalation of complex or high-impact issues
• Configure and maintain Salesforce components including fields, flows, validation rules, page layouts, and permissions
• Manage user setup, profiles, roles, and access controls
• Perform data updates, imports, and audits to ensure data integrity and system accuracy
• Partner with stakeholders to gather requirements and deliver efficient system solutions
• Maintain documentation of configurations, processes, and system updates
• Support development efforts including building and maintaining Apex classes, triggers, and asynchronous processes
• Assist with integrations including APIs, external system connectivity, and authentication protocols
• Configure and support Connected Apps, OAuth authentication, and SSO functionality
• Build and enhance user interfaces using Lightning Web Components and Visualforce as needed
• Maintain and troubleshoot system configurations including Named Credentials and Remote Site Settings
• Write and maintain unit tests to meet Salesforce code coverage requirements
• Serve as a backup to the lead developer, supporting development initiatives and troubleshooting system issues
• Balance reactive support work with proactive system improvements to reduce ticket volume
• Identify inefficiencies and recommend enhancements to improve system performance and user experience
• Collaborate with cross-functional teams including Sales, Marketing, Design, and Operations
• Support continuous improvement of Salesforce functionality and overall system performance

What You'll Need

• Hands-on experience in Salesforce administration and development
• Strong proficiency in Apex, including business logic and integrations
• Experience working with APIs (REST/SOAP) and external system integrations
• Strong understanding of authentication methods including OAuth and SSO
• Experience with Lightning Web Components
• Strong understanding of Salesforce data modeling, security, and platform limits
• Experience working in a ticketing or support-driven environment
• Ability to manage multiple priorities in a fast-paced environment
• Experience with Certinia (FinancialForce)
• Experience with Celigo or similar integration platforms
• Experience integrating Salesforce with ERP systems such as NetSuite
• Experience in apparel, retail, or product-based environments
• Full-time alignment with US Central Standard Time (CST).
• Prior experience partnering with US clients or companies is highly preferred.
• Strong emphasis on practical, hands-on application and proven project experience.

Join  Us

‍We make careful selection when we compose a team ensuring that every person is suited and proficient to take on the job. We match your profile suitably to the right position. This is how we create lasting connections with our industry partners and meaningful work experiences for our employees.

‍What we offer

• Highly competitive salary. In addition to that, we provide HMO coverage for you and one dependent, and give out 13th and 14th month pay to show our appreciation for your commitment to our company.
• Excellent career growth opportunities, including exposure to the global market, to help you reach your full potential.
• Full-time and permanent positions that offer long-term stability and the chance to build a successful career with us.
• Work-life balance through our flexible work-from-home arrangements, enabling you to achieve your personal and professional goals.
• A dynamic and supportive team that is committed to achieving excellence, while also enjoying a positive work environment.

Our Company Values

• Accountability: We ensure compliance with our company’s policies and procedures to reflect transparency and responsibility in our actions and decisions.
• Detail-Oriented: Eyes are on the details. Inattention results in errors and correction is costly. We frown at rushed and thoughtless work because excellence is in the details.
• Good Health: Listen to the rhythm of your body. Respond to its needs. We value your health and you are encouraged to make time for it.
• Honesty: Open and honest communication makes a team stronger. Your ideas and thoughts are important. Express it with realness and keep respect in mind when differences arise.
• Commitment: Long-term goals are achieved when everyone on board is committed. Lasting partnerships are created when the commitment to deliver results is strived for.